![]() ![]() Whatever the Hell they did, they severely damaged the lid cover and the screen bezel at what is the upper right-hand corner when the unit is open for use.Īt that point (that point being Thursday after having received the unit on Monday), they claimed user caused damage and changed the repair status from warranty to $425.67. They either dropped the laptop or hit the right-hand corner of the lid/screen with a four pound sledge hammer. The repair facility located in Laverne, TN was likely to be a contract repair depot, I don't know and it doesn't matter. ![]() Freeman's issue aside (which, while quite unfortunate, probably lacks the intentionality to be considered fraud).
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